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AI support for car dealerships. With your stock from mobile.de.
Prospects ask about vehicles, equipment, test drives and opening hours, in chat, on WhatsApp and by email. Alpheris answers from your mobile.de stock and your website and hands over to your sales team when a person is needed.
More than a chatbot. Your whole support in one system.
Chatbot in your store
Answers questions about products, shipping and orders from your store data, every answer with a source.
Team inbox
Chat, email, WhatsApp and Instagram in one place. Your team takes over a conversation with one click.
Mail agent
Answers your mailbox from the same store data, first as a draft, on its own if you want.
Resolution rate
Shows how many conversations the AI resolved without your team, and where it still needs knowledge.
Your stock, updated every night. Straight from mobile.de.
With your mobile.de credentials for the dealer interface, Alpheris reads your stock every night: make, model, first registration, mileage and price. Sold vehicles disappear from the answers. Without mobile.de, Alpheris reads the vehicles from your website.
Your sales team takes over. In the same conversation.
If someone wants to negotiate, discuss a trade-in or buy, the AI hands over to your team. You keep writing in the same inbox, whether the request came in by chat, WhatsApp or email.
The chat offers test drives through your calendar connection (Google, Outlook or Calendly). Alpheris does not offer phone support.
Do I need mobile.de?
No. Without mobile.de, Alpheris reads the vehicles and pages of your website. With the credentials for the mobile.de dealer interface, your stock is synced directly every night.
How does my stock get in?
In the knowledge base you enter your mobile.de dealer number and the interface credentials. Alpheris reads your stock right away and then every night; sold vehicles drop out.
Can the AI book test drives?
With a calendar connection (Google, Outlook or Calendly) the chat offers free slots. Without a calendar it takes the request and hands it over to your team.
Can Alpheris make phone calls?
No. Alpheris answers website chat, WhatsApp, Instagram and email. Alpheris does not offer phone support.
Where is the data stored?
Alpheris is hosted in Germany, and the data processing agreement is public at alpheris.com/en/dpa.
Try it with your dealership.
14 days free, no payment method needed.