One inbox for your whole team

Email, live chat, chatbot handoffs, WhatsApp and Instagram land in one place. Every message has someone looking after it — with assignment, internal notes and an AI that suggests replies.

Start for free ›Contact sales

No credit card required

Inbox · all channels

JWJonas WeberTomWhere is my order #4711?09:41

LKlena_kowalskiAIDo you have the jacket in M?09:38

TSThomas SchmidSaraThe tax number is missing on the invoice09:31

BVisitor · your shopwaitingDo you also ship to Austria?09:29

Thomas SchmidAssigned: Sara

The tax number is missing on the invoice for #3318. Could you reissue it?

Internal note · team only@Tom, could you regenerate the invoice? I'll reply to him then.

Sure, you'll get the corrected invoice today.

Every channel, one inbox

Email via Outlook or IMAP, live chat, chatbot handoffs, WhatsApp and Instagram — every conversation carries its channel icon. No jumping between apps.

Inbox · all channels

JWJonas WeberWhere is #4711?09:41

LKlena_kowalskiIs it in M?09:38

TSThomas SchmidInvoice missing09:31

BVisitorShipping to AT?09:29

Every conversation has an owner

Assign, reassign, see the status — nobody has to ask “who's on this?” any more. Internal notes stay within the team and never reach the customer.

Jonas WeberAssigned: Tom

Where is my order #4711? I need it by Saturday.

Internal note · team onlyShipped today, DHL. @Sara, if he writes again: express isn't possible any more.

It went out today and should arrive on Friday.

Routed by skill and workload

Every conversation becomes a ticket and goes to an available member with the right skill and the lowest workload.

New ticket · Invoice“The tax number is missing on the invoice”

→

TomShipping, returns

SaraInvoices, payments

MiaInvoices, B2B

Ready for your team in three steps

No setup project.

01
Connect channels
Email via Outlook or IMAP, embed live chat, link WhatsApp and Instagram.
02
Invite your team
Invite members, set roles and permissions per area, add skills.
03
Assign, reply, bring in the AI
Add the AI step by step, from suggestions to autopilot, as trust grows.

What you should know about the team inbox

Which channels come together?

Email via Outlook or IMAP, live chat, handoffs from the chatbot, Instagram and WhatsApp.

Can customers see internal notes?

No. Internal notes stay within the team and are never sent to the customer.

How are conversations distributed?

Manually by assignment, or automatically: to an available member with the right skill and the lowest workload.

Can I keep several brands separate?

Yes. You run several workspaces and set roles and permissions per area.

Does it work on the go?

Yes, as a web app (PWA) for iOS and Android plus web push — across several workspaces too.

Every channel, one team, one inbox

Connect channels, invite your team, get started — in minutes.

Start for free Contact sales

No credit card required.