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MooseDesk is a chat and FAQ builder with AI in the Shopify App Store. Alpheris is AI customer service for online stores, hosted in Germany.
| Alpheris | Moose | |
|---|---|---|
| Price | Basic €29, Business €79, Enterprise €379 per month, AI included | Free, Starter $19, Growth $49, Business $249 per month |
| Hosting | Germany, public DPA | Servers in the United States per MooseDesk policy |
Add your domain. Alpheris reads your pages and builds the knowledge base from them — you can add files and your own FAQ on top.
Start in shadow mode, then go live on a single page. You don’t have to switch Moose off for this.
Embed the widget, connect your mailbox, done. No migration project, no data export needed.
How much does MooseDesk cost in 2026?
Per moosedesk.com/pricing (20 Oct 2026): Free, Starter $19, Growth $49, Business $249 per month.
Does the AI make things up?
Every answer is checked against your store data. If Alpheris finds no evidence, it says so and hands over to your team.
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As of 20 October 2026. Features and prices of the providers mentioned may change – please check the current details with each provider. All trademarks belong to their respective owners.