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Scale
No “price on request”. Set your volume, see the rate and the monthly figure, and take that same number into your budget.
One conversation covers up to 10 AI replies to the same visitor within 24 hours.
Does not change the price. Scale includes an unlimited team — the slider is here so you can see that it stays that way.
Committed in the framework agreement. The standard level is included in the price, the faster ones carry a surcharge.
It is printed here, not hidden behind “on request”. For comparison: Intercom Fin charges $0.99 per resolved conversation — on top of seats.
| Volume / month | Per conversation | Example |
|---|---|---|
| 4.000 – 9.999 | 0,22 € | 6.000 ≙ 1.320 € |
| 10.000 – 24.999 | 0,21 € | 15.000 ≙ 3.150 € |
| from 25,000 | 0,20 € | 30.000 ≙ 6.000 € |
Beyond everything Enterprise covers.
| Area | Scope |
|---|---|
| Point of contact | One person who knows your setup — no ticket ping-pong |
| Response time | Guaranteed response and uptime commitments, in writing |
| Integrations | CRM, ERP, your own APIs — we build the bridges |
| Rollout | Knowledge base, team training, go-live included |
| Team | Unlimited team members, no per-seat surcharge |
| Contract | Framework agreement, tiers in writing, cancel monthly |
| Data protection | Processing and storage in the EU, DPA |
All prices net plus statutory VAT. Below 4,000 conversations a month a regular plan is enough — Enterprise covers 1,500 conversations with an unlimited team for €379. Above 60,000 conversations we quote on your actual usage.