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Chatty is a popular chat app in the Shopify App Store. Alpheris is AI customer service for online stores, hosted in Germany.
| Alpheris | Chatty | |
|---|---|---|
| Price | Basic €29, Business €79, Enterprise €379 per month, AI included | Free (50 AI conversations), Basic $19.99, Pro $68.99, Plus $199 per month; $0.40 per extra AI conversation |
| Hosting | Germany, public DPA | Infrastructure in the United States, standard contractual clauses |
Add your domain. Alpheris reads your pages and builds the knowledge base from them — you can add files and your own FAQ on top.
Start in shadow mode, then go live on a single page. You don’t have to switch Chatty off for this.
Embed the widget, connect your mailbox, done. No migration project, no data export needed.
How much does Chatty cost in 2026?
Per the Shopify App Store (20 Oct 2026): Free with 50 AI conversations, Basic $19.99, Pro $68.99, Plus $199 per month.
Does the AI make things up?
Every answer is checked against your store data. If Alpheris finds no evidence, it says so and hands over to your team.
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As of 20 October 2026. Features and prices of the providers mentioned may change – please check the current details with each provider. All trademarks belong to their respective owners.